Privacy Policy

At Weber Shop, your privacy is as important to us as the quality of our grilling products. We are committed to protecting your personal information and ensuring a secure and transparent experience when you visit our website or make a purchase. This Privacy Policy outlines how we collect, use, share, and protect your data.

1. Information We Collect

We collect information to provide you with the best possible service and to improve your shopping experience. The types of data we collect include:

• Personal Information: Name, email address, shipping address, phone number, and payment details (e.g., credit card information processed securely via SSL encryption).
• Transaction Information: Details about the products you purchase, order history, and payment method.
• Technical Information: IP address, browser type, device information, and pages visited on our site.
• Cookies and Tracking Data: Information collected through cookies and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use your data for the following purposes:

• To process your orders and deliver products to your doorstep.
• To communicate with you about your orders, account updates, and promotional offers (if you opt-in).
• To improve our website, products, and services based on your feedback and usage patterns.
• To prevent fraud and enhance the security of your transactions.
• To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted partners who assist us in payment processing, shipping, marketing, and website operations (e.g., PayPal, Visa, MasterCard).
• Legal Authorities: When required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

We ensure all third parties adhere to strict data protection standards.

4. Data Storage and Security

Your data is stored securely on servers located in the United States and other regions where our service providers operate. We implement industry-standard measures to protect your information:

• SSL encryption for all data transmissions.
• Regular security assessments and monitoring.
• Limited access to personal data only to authorized personnel.
• We do not store complete credit card details on our servers.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously work to improve our security practices.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request a transfer of your data to another service.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us remember your preferences and shopping cart items. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect some website features.

7. International Data Transfers

As a global brand, we may transfer and process your data outside your home country, including in the United States. We ensure such transfers comply with applicable data protection laws, such as GDPR for European customers, by using standard contractual clauses or other approved mechanisms.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. We encourage you to review this policy regularly.

10. Contact Us

Thank you for trusting Weber Shop with your outdoor cooking needs. We’re here to ensure your experience is safe, secure, and satisfying—just like our grills.

Happy Grilling!